ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment）

Adresse: 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada.
Téléphone:6045450420.
Site web: elicaregroup.janeapp.com
Spécialités: Centre d'acupuncture, Clinique de médecine chinoise, Conseiller, Clinique accessible sans rendez-vous.
Autres données d'intérêt: S'identifie comme géré par une femme, Services sur place, Assistance dans d'autres langues, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Toilettes accessibles en fauteuil roulant, Toilettes, Rendez-vous obligatoire, Rendez-vous recommandés, Cartes de crédit, Cartes de débit, Paiements mobiles NFC, Cartes de crédit, Parking couvert gratuit.
Avis : Cette entreprise a 124 avis sur Google My Business.
Avis moyen: 2.2/5.

Emplacement de ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment）

ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment） 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada

Prendre rendez-vous

Horaires d'ouverture de ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment）

Fermé aujourd'hui. Ouvre le Lundi à 09:00.

Lundi: 09:00–17:00
Mardi: 09:00–17:00
Mercredi: 09:00–17:00
Jeudi: 09:00–21:00
Vendredi: 09:00–21:00
Samedi: Fermé
Dimanche: Fermé

Elicare Medical Inc : Royal City Medical Clinic, un endroit pour la santé et le bien-être à New Westminster, BC

La Royal City Medical Clinic, située à 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada, est une clinique médicale complète qui offre une gamme de services de santé et de bien-être. Établie sous le nom d'Elicare Medical Inc, cette clinique est gérée par des professionnels de la santé expérimentés qui se consacrent à fournir des soins de haute qualité à ses patients.

Services principaux

Centre d'acupuncture : cette clinique propose des traitements d'acupuncture traditionnels pour soulager les douleurs et les symptômes associés à diverses conditions médicales.
Clinique de médecine chinoise : les praticiens de cette clinique offrent des consultations et des traitements de médecine chinoise pour prévenir et traiter les maladies.
Counselling : les professionnels de la santé de cette clinique proposent des sessions de conseil pour aider les patients à gérer leurs problèmes émotionnels et psychologiques.
Clinique accessible sans rendez-vous : les patients peuvent réserver une consultation en ligne ou par téléphone pour obtenir des soins médicaux sans avoir à attendre une heure à l'arrivée.
Telehealth : cette clinique propose des consultations médicales via le téléphone ou l'internet pour les patients qui ne peuvent pas se rendre en personne.

Emplacement et accès

La Royal City Medical Clinic est située à 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada. Ce quartier est situé au cœur de la ville de New Westminster, à proximité des principaux services et attractions de la ville. Les patients peuvent facilement se rendre en voiture ou en transport en commun à cette clinique.

Caractéristiques remarquables

S services sur place : les patients peuvent réserver une consultation en ligne ou par téléphone pour obtenir des soins médicaux sans avoir à attendre une heure à l'arrivée.
Assistance dans d'autres langues : les professionnels de la santé de cette clinique parlent plusieurs langues pour s'assurer que tous les patients aient accès aux services médicaux.
Entrée accessible en fauteuil roulant : la clinique dispose d'une entrée accessible pour les personnes handicapées.
Parking accessible en fauteuil roulant : les patients peuvent parker facilement dans les espaces réservés pour les personnes handicapées.
Toilettes accessibles en fauteuil roulant : les toilettes de la clinique sont conçues pour être accessibles aux personnes handicapées.
Toilettes : la clinique dispose de toilettes pour les patients et les visiteurs.

Informations pratiques

* Adresse : 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada * Téléphone : 604-545-0420 * Site web : elicaregroup.janeapp.com * Heures d'ouverture : [insérer les heures d'ouverture de la clinique]

Opinions et avis

Cette entreprise a 124 avis sur Google My Business. L'avis moyen est de 2,2/5. Les clients ont généralement des opinions mitigées sur la qualité des services et la qualité des soins médicaux proposés. Certains patients ont signalé que les soins médicaux étaient de haute qualité, tandis que d'autres ont déclaré que les attendus étaient longs et que les soins médicaux n'étaient pas suffisamment personnalisés. Cependant, la plupart des patients ont signalé que la clinique était accueillante et que les professionnels de la santé étaient sympathiques et professionnels.

Aspects positifs des avis

* Certains patients ont signalé que les soins médicaux étaient de haute qualité et que les professionnels de la santé étaient compétents et sympathiques. * D'autres patients ont apprécié la disponibilité des soins médicaux sans rendez-vous et la possibilité de réserver une consultation en ligne. * Les clients ont également apprécié l'ambiance de la clinique et la disponibilité des toilettes et des espaces de repos pour les patients.

Aspects négatifs des avis

* Certains patients ont signalé que les attendus étaient longs et que les soins médicaux n'étaient pas suffisamment personnalisés. * D'autres patients ont déclaré que les soins médicaux étaient trop chers et que la clinique n'était pas transparente sur les coûts. * Certains clients ont signalé que la clinique n'était pas suffisamment organisée et que les soins médicaux étaient souvent retardés.

Questions fréquentes sur ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment）

Quels sont les services offerts par la clinique médicale Royal City?

La clinique offre des services d'acupuncture, de médecine chinoise, de counselling, de consultations sans rendez-vous et de télémedecine.

Où se trouve la clinique médicale Royal City?

La clinique se trouve à 610 6th St 228 B, New Westminster, BC V3L 3C2, Canada.

Comment puis-je prendre rendez-vous à la clinique médicale Royal City?

Les patients peuvent réserver une consultation en ligne ou par téléphone.

La clinique médicale Royal City est-elle accessible aux personnes handicapées?

Oui, la clinique dispose d'une entrée accessible pour les personnes handicapées, ainsi que de places de parking et de toilettes accessibles.

La clinique médicale Royal City offre-t-elle des services dans d'autres langues?

Oui, les professionnels de la santé de cette clinique parlent plusieurs langues pour s'assurer que tous les patients aient accès aux services médicaux.

Avis de ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment）

ELICARE MEDICAL INC: Royal City Medical Clinic (RMT, Acupuncture, counselling and telehealth clinic by appointment） - New Westminster, British Columbia

googleuser69

1/5

This place used to be okay, but they now seem to change receptionists constantly (I assume due to bad working conditions) and they manage to screw something up almost every time I have an appointment. I tried to get a requisition form sent to me about 3 times a while back, and they kept saying they sent it, checking to make sure my email was correct multiple times too but it never came, so I finally had to go get it in person. They used to have decent doctors too but not anymore; Dr. Abood is very rude and unprofessional and hard to understand as well, he needs to retire.

Natalia B.

1/5

I’m writing to express my concern regarding a recent phone conversation I had with Dr. Cramer. Unfortunately, the interaction left me feeling dismissed and uncomfortable. I had sent photos of my moles for review, and Dr. Cramer quickly stated that they "look fine" just based on the photos — which I found surprising and not very reassuring, given the limitations of photo-based assessments. I also inquired about getting an ultrasound of my internal organs, but instead of offering proper guidance, she mentioned a private company and began dictating an email address over the phone. When I asked if she could send the information via email instead, she responded by saying she was doing me a favor by even speaking to me on the phone — and then abruptly hung up. I felt this was highly unprofessional and not reflective of the care and support I expect from a medical provider. I would appreciate if this matter could be looked into, as patients deserve to be treated with respect and empathy. I truly don’t understand how a healthcare provider can tell a patient that they are “doing them a favor” by speaking on the phone. If you are unable to provide proper care or communicate respectfully, then perhaps phone consultations should not be offered at all. I’m honestly shocked by how this system is functioning — it’s extremely disappointing and discouraging to experience this kind of treatment in Canada’s healthcare system.

J W.

2/5

Right in the mall. It is a busy location as are most walk in clinics. Yes expect a wait (allow +2hr). Although they told me it was going to be a 30-45min wait - it turned out to be 1.5hr wait. There must be a more efficient way of managing drop in and appointment bookings with only one doctor on duty. Maybe they should have two doctors with one just for drop ins only and one for appointment and drop ins. It's disheartening to sit and wait, see people go in who dropped in before you, feel a sense of progress that you're moving up in the line but then out of the blue to you, you get bumped back because of people coming in on appointment - you don't know how many and when their place is before you. I don't mind/am prepared to wait but sometimes you just need to be able to see there's a light at the end of the tunnel. Reception staff was just fine. They were short staffed during my visit so I understood she was very busy trying to manage on her own. Have not tried their online appointment system but may do so in the future.

Cinthia D.

1/5

Haven't had the best experience with this clinic. We had a family doctor (Dr John Slanina) who moved clinics and then moved out of province. We were never made aware until it was time that we needed a check up or arrange an appointment to speak with with doctor. The next doctor that was assigned to us was nothing close to better. (Dr. Abood) He is not patient and quick to dismiss all our concerns. One thing I don't like is we book the appointment for one reason and that is the only thing that is allowed to be discussed. We can not discuss other concerns that come up during the same appointment, we have to book separate appointments for separate concerns. Very unhappy with the experience we have had. Don't feel compassion from the recent family doctors we have had at this clinic - they are so quick to dismiss and not take the time to listen to our concerns.

Lisa N.

1/5

I had a phone consultation to renew prescriptions. It was with a different doctor as Dr.Sung(he is a great doctor who always provided the best care) had left. The new doctor spoke to me for a long time asking many questions and then said that he would have my prescriptions sent to my pharmacy which was confirmed. I had planned ahead so I didn’t need to order the medications from the pharmacy for a couple of weeks. When I did go to do so, there had been no prescriptions sent in. I contacted Elicare and was told that there was no record of my prescription request and I would have to book another appointment. As ridiculous as that sounded, I booked because there was no other option. I waited hours and the phone call never came. Thankfully a friend told me about Telus Health online and I was able to get my prescriptions renewed through them. I never heard back from anyone at Elicare. I would not recommend wasting your time trying to book an appointment with them. I am sad that Dr.Sung has left but happy for him that he got out of there.

Isabelle

1/5

I had a phone call on Jun 10 with Dr Cheung and I asked for a refill for my anxiety meds that I’ve been on for 3 years. And I clarified that he was sending it to my pharmacy etc. phone call lasted for 15 mins as he asked many questions and he said he would email me questionnaire for a possible new medication. I never got an email. Fast forward to today I go to the pharmacy to pick up my prescription, to which I find out that they never got the anxiety meds request but got one for birth control. I never asked for a birth control refill. I now call the clinic and wait forever on hold for them to answer and tell me to hold for longer. I finally speak to one of the girls and she said there is no record of Dr Cheung asking for the anxiety meds - only birth control. She then tells me to find another clinic as he is not in until next Saturday! She was no help at all and made it seem as if my phone call on Monday never happened and was asking me to spell out the medication for her! Eli care is a horrid clinic with failing doctors and idiotic reception. I do not recommend this clinic.

Marina S.

1/5

My experience at this walk-in clinic has been profoundly disappointing. I initially sought help for back pain in January last year, only to receive a diagnosis of mild arthritis and a recommendation to see a physiotherapist after a basic X-ray. The doctor didn't conduct a comprehensive examination of my spine and reassured me without addressing my concerns. Eight months later, when the pain resurfaced, my return to the clinic was met with refusal for an in-person visit. They insisted my issues were related to the previous diagnosis and suggested seeing a physiotherapist again without conducting further examinations. Dr. Wong (or something like that, it was a female doctor who attended me on Nov 21,2023 at 9:20am over the phone), not only refused a physiotherapist referral but also compared physiotherapists to hairdressers, dismissing my previous experience. As my pain intensified over the following months, I sought help at the hospital, where a doctor promptly referred me for a CT scan. Shockingly, the walk-in clinic was unwilling to facilitate the scan, leading me to the emergency room for resolution. This highlighted the clinic's negligence and the staff's apparent laziness and greediness. The dismissive attitude, lack of thorough examinations, and refusal to provide necessary referrals have left me with a prolonged and painful health journey. This clinic's approach to patient care is not only subpar but also reflects a concerning lack of empathy and professionalism.

Chris W.

1/5

If you want to be treated like a piece of meat , go here. If you want to wait forever and chase the dr for your test results, go here. If you want the dr to treat the symptoms and NOT the problem, go here. Absolute worst patient and client care possible. You are better off going somewhere else. DO.NOT GO TO THIS CLINIC!!! I can't rate it lower than a 1

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