2nd Look Day Spa

I received a pedicure 4 days ago…Friday, July 15, 2025. Not very happy…and will not be returning to your spa. My polish usually lasts a month, not 4 days and chipping, not to mention everything else wrong in this photo.

I headed to your spa on July 4th,2025. Upon arrival I was shocked to witness the East Indian ladies at your reception desk entertaining male friends behind the counter. So unprofessional! The ladies just sat on the chair and laughed, as her male friend roamed through things behind the desk and computer, acting like he was an employee. I thought I’d bring this barbaric behaviour from your employees, to your attention! Won’t ever be stopping by here again!

I’ve had good experiences with many workers but the management and owners are the type that will take the hard worked money from their employees and any tips you give will not be going to the workers its going straight into the pockets of the owner. No loyalty to their employees so they do not deserve loyalty from customers. Edit: Wow seeing the type of response from the owner was one thing. I notice you went out of your way to come back and add onto your response as well. I have visited this spa several times and know how unhappy several employees are. I’m simply standing up for whats right. Thanks for your time

It’s a nice and calm place, I loved because I need time to myself. I do my nails and massage with Sherry and she is so good! I trie to go back soon as I can!

Sherri provided a beautiful deluxe mani and brow tint. She was knowledgeable and helped me answer all my questions before the appoint. You can tell that she loves what she does. Thanks so much!

The ladies are all amazing there. I've been coming for many years and they give me great service. Very friendly and gentle with the hot wax. The place is very clean and comfortable.

I took my baby a few weeks now to have her ears pierced. They told me they do them both at the same time one of the ladies looked like she totally knew what she was doing but the other girl was very insecure. Now I regret I had trusted them my baby cus she now has uneven earrings I truly don't know what to do. They should not be doing baby pierce or having new staff doing this is so serious like is permanent. I hope I can save mom's for going to this place.

I went to this location as I have always done in the past 10 years, for an eyebrow wax. This visit was my last. The Gal took me in, sat me down, and immediately got her wax out and applied to my brows without even looking at them to see what needs to be done. I was about 30 seconds in the chair. She took the tweezers for about 5 seconds and that was that. I said, 'That's it", she said yes and gave me the mirror. My eyebrow are still in need of a wax but I will never visit this business again. I even called the store the next day to voice my concern and the Man I spoke with took the information and said he would get back to me. He had to speak with the Gal first. Obviously he did not take my complaint to heart and try to make it right. This was 4 days ago.